By utilizing the Services, Veloci Credit is authorized to collect, retain, use, and disclose your personal information in accordance with this privacy statement and any relevant statutes. To revoke this authorization, please send an email to help@veloci-credit.com.

1. IN THE EVENT OF A COMMON USER

1.1 Background Information
The goal of Veloci Credit （"Veloci Credit", "we", "us", or "our"）is to provide the highest quality of service feasible. We have consistently prioritized the protection of your privacy and personal information.

1.2 What is the objective of evaluating this privacy statement?
The use of our lending services （collectively, the "Services," which include the Apps and your Account), the creation and use of your Veloci Credit account （your "Account"), and the management of any personal information we receive from you or that you submit through the Veloci Credit applications （the "Apps"）are further detailed in our privacy statement and our Terms of Use. I am confident that you will complete the reading. In order to guarantee that you have a comprehensive comprehension of our policies and procedures concerning your personal data and the manner in which we will utilize it, it is strongly advised that you consult the accompanying literature. Please consult our Terms of Use for information regarding the services' general utilization guidelines.
If you have any questions or concerns regarding our privacy practices or policy, please do not hesitate to contact us directly at help@veloci-credit.com or through the Apps.

1.3 Current Events and Information
To ensure that your personal data is processed in the most secure manner possible, we continually assess the provisions of this policy and our privacy policies.

2. INFORMATION THAT YOU MAY DISSEMINATE

A specific quantity of your personal data must be collected, stored, shared, analyzed, and managed in order to offer you the services. This section of the policy offers a thorough elucidation of the data that we will collect about you and the circumstances under which it will be utilized.

2.1 Identity Verification Requirements for Account Activation
During the initial account configuration, your access to services will be restricted. Initially, we must verify your identity in accordance with the law in order to provide you with access to all services and fully activate your account. We require your Zambian ID and any additional documentation that may be required for this purpose. In order to confirm your identity, we will derive your name, date of birth, Zambian ID expiration date, and any other personal information that we deem necessary or required by law from these documents. We would like to remind you that it is your responsibility to promptly inform us of any changes to your personal information. It may be necessary to re-verify your identity, contingent upon the circumstances.

2.2 Transactional data
When you utilize our services to borrow money or participate in any other service-related transaction, we obtain information regarding your creditworthiness and the lending transaction. Some examples of the types of information that may be included are your personal details, employment and income details, credit history, debt-to-income ratio, collateral details, loan purpose, amount, and terms, bank account details, residential details, references, and any information about co-signers or guarantors.

2.3 Character Background
For instance, in order to ascertain which account to debit and whether to extend credit, we will gather information regarding your employment, income, and bank account. Before issuing you additional credit through the Apps, we will evaluate your name, phone number, emergency contact information （including name, relationship to you, and phone number), bank account information, and history of repaying credit that we have previously granted you. In the event that you neglect to pay the credit or adhere to the service's terms and conditions, we may also provide your information to third parties, including debt collection agencies.

2.4 Consumer Preferences
Depending on your preferences, we may utilize your consent to send you emails or other marketing materials. We can gain a more comprehensive understanding of your preferences by observing your interactions with and responses to our marketing messages. You are entitled to revoke your consent at any time.

2.5 Inquiries or information concerning expenditures
This personal information will be promptly added to your account if you wish to report an issue （such as a problem with the programs), submit a complaint about our services, or contact us with inquiries.

2.6 Automated decision-making is facilitated by data from service providers
As previously indicated, verification experiments are supported by a third party. Please be aware that we may receive personal information that is generated during the verification process. Automated decision-making is implemented during verification evaluations by our organization and our partner. Kindly provide me with additional information regarding this matter. Your identity is assessed as part of the automated decision-making process by analyzing your relevant personal information. If the automated decision-making procedure is unable to adequately verify your identity, you will be denied account authorization.

2.7 Information regarding applications, technical issues, and cookies
We collect data on the types and frequency of services and/or applications you use, as well as your utilization patterns. We are instituting this measure to improve our understanding of the way in which our users perceive the services and applications, as well as their allure and repulsion. These may encompass your IP address, operating system, platform, browser plug-in types and versions, and registration credentials, if applicable.

2.8 Device Overview
The services and/or applications that you are accessing through the device include the SIM card type, IMEI, name of the mobile operator, hardware type, application version, mobile network, and inventory of installed apps.

2.9 During the appliance's operation
The User is required to submit technical information and distinct identifiers, including the IMEI number, MAC address, or phone number of their mobile device, in order to access the Application. Furthermore, you are required to furnish information regarding the mobile network, operating system, mobile browser type, and selected time zone of your device. Additional requirements include a list of emergency contacts, call and text message records, and any supplementary digital content that you wish to include.

3. OUR APPROACH TO THE MANAGEMENT OF YOUR PERSONAL INFORMATION

This section provides a comprehensive explanation of the legal defenses we employ and the rationale behind the use of your personal information, including local data protection regulations. It is imperative that we underscore the fact that we exclusively process your personal information in accordance with the law.

3.1 To grant users access to the Services and Website
3.1.1 The following strategies are employed to manage your personal information:
（1）To verify your identity and establish your account;
（2）To assess your creditworthiness and make the credit determinations that are essential for the company's operation and service provision;
（3） Increase the value of your account by linking it to a third-party website.
（4） Ensure that the applications are accessible.
3.1.2 The following legal justifications are implemented during the processing of your information:
（1）We are authorized to market our services to you and other users, administer and enhance the Services and Apps, provide lending-related services, and promptly update our records in accordance with all pertinent laws, duties, and guidelines.
（2）Is it essential to satisfactorily fulfill your requirements and implement a contract with you before your signature?
（3）Completing identity checks and other related procedures in accordance with our legal obligations.

3.2 To safeguard your accounts, money, and services
3.2.1 The following strategies are employed to manage your personal information:
（1） To identify hazards and prevent and manage malfeasance. The utilization of personal data ensures the safeguarding of your identity, finances, and personal information. Furthermore, it assists us in accomplishing our legal responsibilities with regard to financial offenses, such as fraud.
（2）In order to guarantee the security and safety of our services, we implement operational verifications both internally and externally. In order to guarantee that you are not in violation of our terms of service or the law, we reserve the right to investigate any suspicious activity or purported infractions..
3.2.2 The following legal justifications are implemented during the processing of your information:
（1） We have a legitimate interest in safeguarding your money, your account, our services, our affiliated businesses, any necessary third parties, and ourselves from potentially detrimental security-related assaults.
（2） If the proper execution of a transaction with you necessitates that we comply with your instructions prior to the execution of the contract;
（3） Meeting our legal obligations, which encompass the obligation to atone for financial malfeasance;
For instance, we may be required to investigate hazardous behavior in order to protect the interests of you or another individual.

3.3 I am enthusiastic about the prospect of forming a connection with you and would be grateful for the chance to engage in conversation.
3.3.1 We will guarantee the confidentiality of your personal information:
（1）The purpose of this correspondence is to inform you of any potential fraudulent activity associated with your account or to address any inquiries you may have submitted.
3.3.2 The following legal justifications are implemented during the processing of your information:
（1） We reserve the right to protect your account, your funds, our services, our network of businesses, and any relevant third parties..
（2）If it is essential to satisfy your requirements and execute a contract with you in a suitable manner prior to its binding; and
（3） It is essential that we fulfill our legal obligations by obtaining identity validation and other forms of verification.

3.4 To distribute advertisements
3.4.1 We will guarantee the confidentiality of your personal information:
（1） To furnish you with promotional materials, such as details regarding the supplementary services offered by our enterprises or ourselves.
3.4.2 The following legal justifications are implemented during the processing of your information:
（1） If you have authorized the occurrence of an event; and We are directly at odds with our legitimate objective of introducing you and others to our services due to two circumstances.

3.5 Improve, modify, and enhance our services and applications
3.5.1 We will guarantee the confidentiality of your personal information:
（1） We are interested in examining your usage patterns in order to obtain additional information regarding your preferences for our services and applications. Additionally, we may supervise your utilization of the services and applications to prevent you from overlooking any promotions or opportunities. For example, we may contact you if you have not used the Apps for an extended period of time or if you have not engaged with one of our online enterprises using the information we have collected.
（2） To answer any inquiries you may have, and
（3） In order to improve and customize our services and applications.
3.5.2 The following resources provide legal support for the use of your data to achieve the aforementioned objectives:
（1） We are sincerely committed to the provision of lending-related services and/or applications, the management and improvement of these services and/or applications, the advertisement of our services to you and others, and the meticulous maintenance of accurate records in compliance with all applicable laws, duties, and regulations.

4. NOTICE REGARDING THE PRIVATE DATA PRIVACY

It is possible that your personal information may be disclosed exclusively in the following situations:
（1）The dissemination of your personal data is contingent upon your assent.
（2）We reserve the right to disclose your personal information to other service users in order to guarantee that you both derive the maximum benefit from the services we offer. Furthermore, our services enable the exchange of personal information between you and other Service users.
（3）By including your personal information in your public profile on the Apps, you authorize other Apps users to access and utilize it publicly.
（4）In order to facilitate the provision of services such as transaction management, in-app services, verification checks, and money transfers, our organization may disclose your personal information to specific service providers, partners, or group organizations. On occasion, we may be required to grant a partner access to your entire account and financial information, contingent upon their performance.
（5）We may grant access to your personal information to specific service providers or group companies to assess the services and implement the requisite modifications to guarantee the highest level of quality for you and others.
（6）We may be compelled to disclose your personal information in order to resolve the legitimate claims or legal procedures of law enforcement, regulatory agencies, officials, or other entities, or to comply with a legal requirement.
（7）In the event of a merger, acquisition, or other restructuring, we may disclose your personal information to a third party that is responsible for its processing.

In accordance with Zambian consumer protection legislation and finance company standards, your transaction and other account information will be retained in Zambia. We will ensure that the pertinent data privacy laws are upheld in the event that any of the aforementioned circumstances necessitate the lawful transmission of your personal data to a country other than the one from which it was originally obtained. The legal framework for the transmission of personal data, as well as the potential for cross-border data exchange and the involvement of the countries, will be presented. We assure you that your personal information will be safeguarded to the same extent, irrespective of your current location.

5. SECURITY OF YOUR PERSONAL INFORMATION

We are dedicated to protecting your data from unauthorized access, alteration, disclosure, and use, as well as inadvertent loss or injury. Our primary objective is to safeguard your privacy. In order to prevent this, the necessary security protocols have been implemented.
Additionally, as previously stated, we limit access to contractors, laborers, volunteers, agents, and other pertinent third parties. They are responsible for safeguarding your personal information and will only utilize it in a manner that is in accordance with our policies.
I am sorry to advise you that the security of data transmitted over the internet cannot be completely guaranteed. We are unable to ensure the security of any personal information you submit through our services, despite our best efforts. You are accountable for the information you transmit. We will promptly implement rigorous security protocols and procedures to safeguard your data from illicit access, disclosure, use, and modification upon its receipt.

6. THE TERMS THAT GOVERN THE MANNER IN WHICH WE STORE YOUR PERSONAL INFORMATION？

The purpose for which your personal information was collected, which includes legal, accounting, tax, reporting, and other obligations, will be fulfilled with the retention of your information for the designated period. In order to ascertain the appropriate retention period for personal data, we evaluate the volume, nature, sensitivity, potential harm from unauthorized use or disclosure, the purposes for processing the data, whether those purposes can be achieved through alternative means, and any relevant legal, regulatory, tax, accounting, or other prerequisites.

Our discovery is that:
（1）We will retain your financial information for a maximum of six years from the date of your most recent transaction, or for a protracted period if it falls within the retention term specified below, as permitted by applicable laws, including anti-money laundering regulations.
（2） All relevant data, including personal and transactional information, will be permanently deleted six years after the cancellation date.
In the event of a complaint or with reasonable suspicions of anticipated legal action or other regulatory enforcement action related to our relationship with you and/or your use of the Services, your personal data may be retained for an extended period.

7. YOU ARE CONSCIOUS OF YOUR RIGHTS

This can be achieved by satisfied specific conditions and adhering to jurisdictional restrictions:
(1) Submit an application to request access to your personal data. By completing this step, you will be able to verify that we are legally processing your personal information and obtain a copy of the data we already have on file for you.
(2) Kindly request that we revise the personal information we have on file for you in accordance with your request. This provides you with the opportunity to revise any inaccurate or incomplete information we may have about you; however, any new information you submit may require verification.
(3) If you are not in debt, you have the right to request the deletion of your personal data. You have the right to request that your personal data be removed from our systems if there is no legitimate justification for its retention. In the event that you have successfully exercised your right to object to processing (see below) or in the event that we may have processed your information unlawfully, you have the right to request that we delete or expunge your records in order to comply with local law.
(4) If you believe that the processing of your personal data is in violation of your fundamental rights and freedoms due to circumstances that are unique to you, you have the right to object. In this instance, our decision will be predicated on the legitimate interests of either ourselves or a third party. Furthermore, you are entitled to object to the use of your personal information for direct marketing.
(5) Request a restriction on the use of your personal information. In specific circumstances, you have the right to request that we cease the processing of your personal information.
(6) Request that your personal data be transferred to you or another party. You or a designated third party will receive your personal data in a structured, machine-readable format.
(7) You have the right to revoke your consent at any time if we are using your personal data for any purpose.
(8) If there are any concerns regarding data protection, the appropriate authorities should be contacted to lodge a complaint. Please reach out to us at your earliest convenience so that we may address your concerns prior to your contact with the regulator. We would be grateful.

Please contact us using the information provided above to exercise any of the aforementioned privileges.

We may request specific information from you in order to confirm your identity and ensure that you are competent of exercising your rights. This is implemented as a security measure to prevent the disclosure of personal information to unauthorized individuals. We could contact you to obtain additional information, which would enable us to respond more promptly. Please keep this in mind.

We strive to address legitimate inquiries within a month. Occasionally, the processing of requests that are exceedingly complex or have been submitted multiple times will exceed one month. We will ensure that you are kept informed of any developments and that you receive information on a consistent basis.

8. INTERNAL LINKS TO OTHER ENTITIES

Our website and services may contain plug-ins, applications, and hyperlinks to websites operated by third parties. By tapping on these links or enabling these connections, third parties are granted the authority to collect and share personal information about you. Please bear this in mind. We are not accountable for the privacy practices of these third-party websites, plug-ins, or programs, as we have no control over them. Please evaluate the privacy policies of each website or application you use or visit before leaving our websites or applications.